Shipping Policy

Fast, Reliable Delivery

Get your AursenSupplements products shipped quickly and safely to your door across the USA.

🎉 Free Shipping Offer

Free Shipping on Orders Over $35

We cover the cost of shipping when you order $35 or more. It's our way of saying thank you for your purchase!

🚚

Standard Shipping

Shipping to all USA addresses

Orders $35+: FREE

Orders under $35: $5.99

3–7 business days

📍

Where We Ship

United States Only

We deliver to all 50 states, including Alaska & Hawaii*

Domestic Orders

*Remote locations may have additional delays

📦 Shipping Timelines
1

Order Placement & Processing

Orders are processed and verified within 1–2 business days of purchase. We check inventory, validate payment, and prepare your package for shipment.

2

Shipment & Tracking

Once shipped, you'll receive an email with a tracking number. Track your package in real-time with USPS, UPS, or FedEx depending on the carrier.

3

Delivery

Most packages arrive within 3–7 business days. Delivery times may vary by location. Remote areas or holiday seasons may add extra time.

4

Delivery Confirmation

You'll receive a delivery confirmation email when your package arrives. Our goal is to get your AursenSupplements strips to you as quickly as possible.

💰 Shipping Rates & Methods
Order Total Shipping Cost Est. Delivery Carrier
$35 or more FREE 3–7 business days USPS / UPS / FedEx
$0 – $34.99 $5.99 3–7 business days USPS / UPS / FedEx
💡 Tip: Order 2–3 different AursenSupplements strips to reach the $35 free shipping threshold. Mix and match products to find your favorites while saving on shipping!
📬 Order & Tracking Information

When will I get my tracking number?

You'll receive a shipping confirmation email with a tracking number once your order has been processed and shipped — usually within 1–2 business days.

How do I track my package?

  • Email: Click the tracking link in your shipping confirmation email
  • Account Dashboard: Log into your AursenSupplements account and view your orders
  • Carrier Website: Use the tracking number on the carrier's site (USPS, UPS, or FedEx)

What if I don't receive a tracking number?

Check your spam or promotions folder. If you still can't find it, contact us at support@aursensupplements.com with your order number and we'll resend it immediately.

⚠️ Important: Make sure your shipping address is correct at checkout. We cannot change addresses after an order is placed — double-check before confirming!
🗺️ Shipping to Remote Locations

We ship to all 50 US states, including Alaska and Hawaii. Remote or rural addresses may experience longer delivery times:

  • Alaska & Hawaii: 5–10 business days (orders may incur additional fees)
  • Remote Rural Areas: 7–14 business days
  • US Military Addresses (APO/FPO): 7–14 business days

Our system will automatically calculate any additional shipping costs for remote locations at checkout.

🌍 International Shipping

Currently, we only ship to addresses within the United States.

We're working on expanding to international markets! If you're located outside the USA, please check back or contact us at support@aursensupplements.com to express interest — your feedback helps us prioritize new markets.

📦 Damaged or Lost Packages

My package arrived damaged

Contact us immediately with your order number, photos of the damaged package and product, and a brief description of the damage. We'll arrange a full replacement or refund at no cost, including return shipping.

My package is lost or hasn't arrived

  • Check tracking: Use your tracking number to verify the status
  • Wait 2–3 days: Sometimes packages show as "in transit" longer than expected
  • Contact the carrier: Reach out to USPS, UPS, or FedEx directly if delayed
  • Contact us: If more than 14 days have passed, email support@aursensupplements.com — we'll investigate and send a replacement or refund
🎄 Seasonal Delays & Holiday Shipping

During peak seasons (holidays, major sales events), shipping may take longer than usual due to high volume. Please allow additional processing and delivery time. We'll always provide the most accurate estimate at checkout.

We close operations on major holidays, so orders placed on these dates will be processed the next business day.

↩️ Return Shipping
  • Orders over $50: We provide a prepaid return shipping label
  • Orders under $50: Return shipping costs are the customer's responsibility

For full return details, visit our Returns & Refund Policy page.

Shipping Questions?

Our team is here to help with any shipping concerns.

Contact Support