Shipping info

Shipping Policy

Aursen ships premium magnesium glycinate supplements to the United States, United Kingdom, Canada, Australia, and New Zealand. We are committed to getting your order to you quickly and reliably. All orders are dispatched from our USA-based warehouse, typically within 1–2 business days of being placed.

Shipping Options & Rates

Aursen shipping rates and estimated delivery times by destination country
Destination Shipping Method Estimated Delivery Cost
🇺🇸 United States Express Shipping 1–2 Business Days $5.00
🇨🇦 Canada FedEx International 3–5 Business Days $17.00
🇬🇧 United Kingdom FedEx International 3–5 Business Days $18.00
🇦🇺 Australia FedEx International 3–5 Business Days $20.00
🇳🇿 New Zealand FedEx International 3–5 Business Days $20.00

Processing Time

Orders placed before 2:00 PM EST on business days (Monday–Friday, excluding US public holidays) are typically processed and dispatched the same day. Orders placed after 2:00 PM EST or on weekends will be dispatched the following business day.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your package in real time.

Where We Ship

Aursen ships Magnesium Glycinate 275mg to the following countries:

🇺🇸 United States — All 50 states including Alaska and Hawaii. Express shipping is $5.00 with estimated delivery of 1–2 business days.

🇨🇦 Canada — Shipped via FedEx International. Estimated delivery 3–5 business days. Shipping cost $17.00.

🇬🇧 United Kingdom — Shipped via FedEx International. Estimated delivery 3–5 business days. Shipping cost $18.00.

🇦🇺 Australia — Shipped via FedEx International. Estimated delivery 3–5 business days. Shipping cost $20.00.

🇳🇿 New Zealand — Shipped via FedEx International. Estimated delivery 3–5 business days. Shipping cost $20.00.

International Orders: Delivery times for international shipments are estimates and may vary due to customs clearance and local carrier handling. Customers are responsible for any applicable import duties or taxes charged by their country's customs authority.

Tracking Your Order

As soon as your order ships, you will receive an automated email with your tracking number. You can use this number to track your package directly on the FedEx website or the carrier's website for US orders (USPS, UPS, or FedEx depending on your location).

If you have not received a tracking email within 2 business days of placing your order, please check your spam folder first, then contact our support team at support@aursensupplements.com.

Delivery Issues

If your package is marked as delivered but you have not received it, please first check with neighbors and any secure delivery locations at your address. Carriers occasionally scan packages as delivered slightly before the actual drop-off.

If your package is genuinely missing after 3 business days from the marked delivery date, contact us at support@aursensupplements.com and we will investigate and resolve the issue promptly — including reshipping at no charge if necessary.

Incorrect Address: Please double-check your shipping address before completing your order. Aursen cannot be held responsible for packages delivered to an incorrectly entered address. If you notice an error immediately after ordering, contact us as quickly as possible at support@aursensupplements.com and we will do our best to correct it before dispatch.